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HIGHEST PRAISE FOR GREENSAFE ENGINEERS FROM EQUALITY AND HUMAN RIGHTS COMMISSION

Posted on 18th July 2018

Greensafe have recently received an outstanding feedback report from a time-sensitive installation project we worked on, for The Equality and Human Rights Commission, who praised our staff and systems.

"The engineers were super-professional, polite and efficient and the whole process of getting up and running on the new devices and operating system was surprisingly straightforward and quick. I’d also like to add, from the IT Team’s point of view, that we were also massively impressed with everyone we dealt with at GreenSafeIT, and we’d like to thank for you enhancing our reputation with our users while working on our behalf across our business."

 

"We recently had the pleasure of working closely with Greensafe on a critical time sensitive project at the Equality and Human Rights Commission (EHRC). Having purchased 250 Microsoft Surface Pro devices, we urgently needed to roll them out to our staff across four GB office locations. Previously, we had managed all equipment and operating system rollouts internally, and we were nervous about trusting a third party to carry out the necessary work to the same standard that our staff would expect from IT. However, we shouldn’t have been nervous at all. 

Right from the initial planning meetings it was obvious that Greensafe had both the technical expertise and experience to successfully manage a project of this size and complexity. Nothing we requested was too much trouble for them, and they pulled out all the stops to ensure that they could meet our very tight timescales. We simply delivered our Master Windows 10 image file to them, along with dates and numbers of kit for each site, and then sat back and watched while the Greensafe implementation team kicked into action. 

The remote imaging and asset management processes worked flawlessly, and the logistics aspects of delivering the correct kit to the correct site on the correct date could not have been better planned or executed. Once the kit was delivered a team of Greensafe engineers replaced the old desktop equipment at each desk with the new cabling and docking kits, and then also carried out a detailed initial training session with each staff member. This ensured that our staff were up and running on their new Surface Pro in minutes and that all their software and systems access where working perfectly. This not only minimised disruption across the business, but also removed a huge burden from the internal ICT team. 

So to Jason, Nick and Gregg who managed the project and the imaging process, I’d like to say thank you for a job extremely well done. And to Harrison, Aidan Whitehouse and Aiden Griffiths thank you for being so polite, so professional and for ensuring that everyone at the EHRC had such a great experience during the project - you’re all a credit to Greensafe. I’d highly recommend Greensafe in the future to anyone looking for a professional, responsive, flexible and competent IT partner."

HEAD OF IT, Equality and Human Rights Commission

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